Who we are
quickbetofficial.com is operated by L&L Europe Ltd, Northfields App 7, Vjal Indipendenza, Mosta, MST9026, Malta. We act as the data controller for the personal information processed through the site. We process personal information in line with applicable data protection laws, including UK GDPR where relevant to customers in Great Britain.
Information we collect
We collect information you provide directly, information created when you use the service, and information received from trusted third parties for compliance checks.
- Account details such as name, date of birth, address, email, phone number, and login credentials
- Verification and compliance data such as identity documents, proof of address, and information needed for safer gambling and anti money laundering checks
- Payment and transaction details such as deposit and withdrawal records, payment method identifiers, and fraud prevention signals
- Gameplay and betting records such as bets placed, results, limits set, and bonus participation
- Device and usage data such as IP address, device type, browser, language, and log files
We only request information that is necessary for providing the service and meeting legal and regulatory obligations.
How we use your information and the legal bases
We use personal information to provide the service you request, to protect customers, and to meet legal requirements. The main legal bases are performance of a contract, legal obligation, legitimate interests, and consent where required.
- To register and manage your account, including login and customer service
- To process deposits and withdrawals and keep transaction records
- To verify identity and age, manage risk, and meet anti money laundering obligations
- To apply safer gambling measures, including checks, limits, and self exclusion handling
- To prevent fraud, investigate suspicious activity, and protect the integrity of markets and games
- To improve site performance, troubleshoot issues, and maintain security
Where marketing is offered, it is based on your choices and applicable rules. You can change your preferences using the tools available on the site.
Sharing and disclosures
We do not sell your personal information. We share it only when needed to operate the service, meet obligations, or protect customers.
This can include payment service providers, identity and verification partners, fraud and security services, game providers that need transactional records to deliver games, hosting and infrastructure providers, and professional advisers where necessary. We may also disclose information to regulators, law enforcement, or competent authorities where required by law, licence conditions, or to prevent crime.
International transfers
Some service providers may process data outside the UK or EEA. Where transfers occur, we use appropriate safeguards required by data protection law, such as contractual protections and risk assessments, to protect your information.
Data retention
We retain personal information only for as long as necessary for the purposes described above. Retention periods are influenced by legal and regulatory requirements, including obligations to keep records after the end of the customer relationship. When data is no longer required, it is securely deleted or anonymised.
Your rights
You have rights over your personal information, subject to legal limits and verification of identity.
- Access to the information we hold about you
- Correction of inaccurate or incomplete information
- Objection to certain processing, including direct marketing
- Restriction of processing in specific circumstances
- Data portability for information you provided to us, where applicable
- Erasure requests, where permitted and not prevented by legal obligations
If you make a rights request, we may ask for information to confirm your identity before acting on it.
Security
We use organisational and technical measures designed to protect personal information, including access controls, encryption where appropriate, monitoring, and secure storage practices. No online service can guarantee absolute security, so you should also protect your account by using a strong password and keeping login details private.
Cookies and similar technologies
The site uses cookies and similar tools to keep you logged in, remember preferences, help prevent fraud, and understand how the site is used. You can manage cookies through your browser settings, but disabling certain cookies may affect site functionality.
Contact and complaints
For privacy questions or requests linked to your personal information, contact Customer Support at [email protected] and include enough detail for us to locate your account. We may request verification before sharing or changing account data.
If you believe your information has been handled improperly, you can raise a complaint with us first so we can investigate. You also have the right to lodge a complaint with the relevant data protection authority, depending on where you are located.